Exchange & Refund Policy

Refunds and Exchanges

Any product bought from sak atelier can be exchanged within 48 hours after delivery, provided it is still in its original condition, for one or more of the following reasons:
  • The size/colour/SKU is incorrect
  • There is a manufacturing defect

Please contact customer care by emailing with your order number and reason for exchange. Once received at our warehouse, the customer care team will get back to you ASAP upon inspection.

All shipping and handling costs to be paid by the customer.

We offer the best colour match to our clothes shown in pictures. However, please note, colours may differ slightly due to lighting in pictures and dye on the fabric. 


Ordered a bigger size or longer length? We got you covered! Send us back your outfits and we’d get them altered for you 🤍
Alteration surcharge: PKR 4,500/-

All shipping and handling costs to be paid by the customer

Order Cancellation

No order cancellation policy