At SAK, we don’t mass produce. We choose a slower, socially responsible way of making clothes, with our artisans earning directly from every piece they create for you.

Learn more about reducing your social footprint with SAK here.

CASUALS

12–14 working days

SILKS & FORMALS

3–4 weeks

A LITTLE NOTE ON TIMING

* Working days are Monday–Friday, excluding public holidays.
* Orders placed on Friday begin processing the following Monday.
* During peak periods, monsoon, political unrest, etc., timelines may be slightly longer.

ONCE DISPATCHED

Local: Up to 3 business days via TCS.
International: Up to 10 business days via DHL.

A LITTLE NOTE FROM US

SAK is for your wardrobe, not one occasion. Buy what you love. Life will find a place for it. 🤍

Haven’t received your order confirmation within 48 hours? WhatsApp us with your order number and payment screenshot.

Refunds and Exchanges

Any product bought from sak atelier can be exchanged within 48 hours after delivery, provided it is still in its original condition, for one or more of the following reasons:

• The size/colour/SKU is incorrect

• There is a manufacturing defect

Please contact customer care by emailing info@sakatelier.com with your order number and reason for exchange. Once received at our warehouse, the customer care team will get back to you ASAP upon inspection.

All shipping and handling costs to be paid by the customer.

We offer the best colour match to our clothes shown in pictures. However, please note, colours may differ slightly due to lighting in pictures and dye on the fabric. 

Alterations 

Ordered a bigger size or longer length? We got you covered! Send us back your outfits and we’d get them altered for you 🤍
Alteration surcharge: PKR 4,500/-

All shipping and handling costs to be paid by the customer

Order Cancellation

No order cancellation policy

Email: info@sakatelier.com

Phone number: +92 304 7444353

Office hours: 10 a.m. to 5 p.m. (Mon-Fri)